Data collected
SG Expat Desk may collect name, contact details, current country, move timing, preferred language, requested service category, enquiry details, consent records and source or campaign information.
Privacy Policy
SG Expat Desk collects and uses enquiry information only for guided intake, human review, user contact and consented professional introductions.
Use of data
Information is used to structure requests, support human review, respond to users, maintain request records, improve service quality and route enquiries where the user has consented.
Data minimisation
Users should not submit sensitive financial, medical, legal or identity documents through the general form unless specifically requested by an appropriate professional through a suitable channel.
Third parties
Where relevant, SG Expat Desk may share request details with suitable local professionals only after user consent and human review. Professionals are responsible for their own advice, licensing obligations and client onboarding.
Retention and access
Only necessary data should be retained for request handling, record keeping, dispute handling and service improvement. Access should be limited to authorised team members or systems.
Withdrawal or correction
Users may contact hello@sgexpatdesk.com to request correction, withdrawal of consent or deletion where legally and operationally appropriate.