Platform role
SG Expat Desk may collect context, organise a request, provide general educational information and facilitate introductions after human review. It should not make personalised recommendations or suitability assessments.
Built-in guardrails for regulated topics.
This framework keeps SG Expat Desk positioned as a guided intake and matching service, not as a provider of regulated advice.
Financial and insurance
No investment, insurance, life-policy, external asset manager, coverage amount, return, product or adviser recommendation should be made by SG Expat Desk. Users should verify MAS-authorised firms and representatives before relying on advice.
Legal, immigration and estate
SG Expat Desk should not draft, interpret or advise on legal documents, pass applications, residency outcomes, tax consequences or estate distributions. These matters should be routed to appropriate professionals or official sources.
Healthcare
SG Expat Desk should not diagnose, triage, prescribe, assess urgency or replace clinical judgement. Urgent symptoms, emergencies and medical decisions should go directly to qualified healthcare professionals or emergency services.
Advertising and SEO
Ads, articles and page titles should be educational and balanced. Avoid claims such as best, guaranteed, lowest, risk-free, approved, independent or personalised unless substantiated and legally cleared.
Data and referrals
Collect only necessary context, record user consent, avoid sensitive documents in the general form, disclose referral or partner arrangements, and share user details only after consent and human review.